After identifying issues with MPI errors, which department should MPI managers collaborate with to improve procedures?

Collaboration with the registration department is essential for MPI managers aiming to improve procedures related to Master Patient Index (MPI) errors. The registration department is directly responsible for capturing and entering patient demographic information into the health information system. Since MPI errors often stem from incorrect or incomplete data at the time of patient registration, working closely with this department allows MPI managers to identify common issues, analyze the data entry processes, and implement training or adjustments to minimize errors in the future. Addressing these issues at the source can significantly enhance the integrity of the MPI, ensuring more accurate patient identification and reducing the likelihood of duplicate records.

The other departments, while important in their own rights, do not directly handle the initial data entry that leads to MPI errors. Administration oversees broader operations, risk management focuses on mitigating potential legal and compliance issues, and radiology and laboratory departments deal with specific clinical data rather than the administrative processes involved in patient registration. Therefore, collaboration with the registration department is the most logical and effective choice for addressing MPI errors.